Carmen Cunnyngham

Carmen Cunnyngham has extensive work experience in various roles within call center operations, management, and project management. Carmen is currently working as the Director of Call Center Operations at Sunlighten. Before that, they worked at Farmers Insurance as the Call Center Operations & Management role. Carmen also has experience in operations and project management at Heartland Consulting Group.

Prior to that, they held multiple positions at H&R Block, including Director of Learning and Development, Director of Client Services, and Service Delivery Manager - Bank Card & Services. Carmen also worked as a Program Coordinator at Bishop-McCann, Regional Sales Manager at PQH Wireless, and held various positions at Cricket Communications, including Area General Manager, District Director of Sales, Vice President of Customer Care, Director of Call Center Operations, General Manager of Sales, and Regional Manager of District Sales.

Carmen also has experience at Verizon Wireless, where they worked as a Customer Care Manager, and at Verizon Wireless (CellularOne), where they held positions as a Customer Care Supervisor, Sales & Service Center Manager, Indirect Channel Sales Supervisor, and Retail Sales Representative.

Carmen Cunningham obtained their Bachelor of Science degree in Journalism with a focus on Advertising and Marketing from The University of Kansas. Carmen completed their undergraduate studies in a span of five years, from 1986 to 1991. There is no available information regarding their subsequent education at Universitat de Barcelona, such as the duration of their studies or the field of study pursued.