Shaz Ali

Shaz Ali is currently an Information Technology Analyst at AirLife since December 2023. Previously, Shaz served as an IT Support Specialist at Ariat Europe Limited from December 2020 to December 2023. Prior to that, Shaz held the positions of Manager End User Services and Manager, End User Support at Premier Research between February 2010 and April 2020, leading technical support for approximately 1,600 users across multiple time zones and countries. Shaz's earlier experience includes roles as Lead Analyst at Spring IT Solutions from July 2005 to July 2009, managing service desk operations, and Desktop Support/Team Lead at Clariant from March 2000 to June 2005. Shaz's educational background includes continuous personal development with certifications in Administering System Centre and ITIL management.