Shanae S.

Shanae S. is a seasoned professional with extensive experience in customer experience management and project coordination. Currently serving as a Customer Experience Manager at Sunrun since October 2016, Shanae has successfully reduced complaints and collaborated on escalation resolutions. In previous roles, Shanae worked as a Senior Project Coordinator at Sunrun and as an Office Administrator at Horizon Prosthetics, where a commitment to quality patient care was emphasized. Other notable positions include Enrollment Advisor at Ashford University, Financial Counselor at Highlands Behavioral Health System, and various roles in the hospitality and marketing sectors. Shanae holds a Bachelor's degree in Communication Studies from Colorado State University, achieved in 2013.