Alberto Balvaneda Torres

Alberto Balvaneda Torres is a National Account Manager at Sunstates Security, where responsibilities include guiding teams in technical and professional growth through effective performance management and monitoring key performance indicators for improved outcomes. Prior to this role, Alberto served at the SAP Center at San Jose, progressing from Usher to Guest Service Coordinator, and ultimately as Ushering & Emergency Medical Manager, overseeing multiple teams and ensuring excellent guest experiences during events. Earlier experience at Levi's® Stadium as Guest Experience Lead involved enhancing guest care and managing technical equipment related to Guest Service, while also serving as a Guest Service Representative. Alberto holds an Associate of Arts degree in Criminal Justice from De Anza College.