Nick Duncan is a seasoned professional in research and development technology with over a decade of experience at Suntory Global Spirits, where roles have included Senior Manager R&D Technology and Manager of R&D Systems. Key responsibilities have included leading continuous improvement initiatives in product development, managing the Planisware commercialization application, and supporting over 500 users. Additionally, Nick has contributed to Planisware as the Customer Advisory Board Co-Chair and the NPD Best Practices Working Group Co-Chair, focusing on establishing best practices in project execution. Previously, Nick gained technical support experience as an IT Technician at Illinois State University, where responsibilities included diagnosing IT issues and managing global teleconferencing. Nick holds a Certificate in Data Analytics from Cornell University and a degree from Illinois State University.
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