Sunway Medical Centre
Caitlyn Tan Huey Yon is a seasoned professional with extensive experience in business operations and customer service management. Currently serving as the Business Office Manager at Sunway Medical Centre since November 2022, Caitlyn leads the development and integration of Business Office operations for the Accident & Emergency and Admissions departments. Previous roles include Consumer Care Team Leader at Electrolux Group and Assistant Customer Service Manager at Sunfert International Fertility Centre, where Caitlyn oversaw customer service teams and ensured high standards of service delivery. Caitlyn's career also includes positions in product management and marketing, with significant contributions at the Malaysia Healthcare Travel Council and Singapore Tourism Board. A graduate of the University of Technology Sydney with a Bachelor of Business in Marketing, Caitlyn's expertise enhances operational efficiency and customer satisfaction across various sectors.
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Sunway Medical Centre
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Sunway Medical Centre is a leading private quaternary hospital in Malaysia and is committed to becoming a world-class healthcare of choice. The hospital offers a comprehensive range of medical services, which include facilities and advanced medical technologies for outpatient and inpatient speciality care, health and wellness programmes and 24-hour emergency services. These are supported by a strong system comprising more than 3,300 dedicated healthcare professionals. Recognising the increasing sophisticated needs in healthcare, Sunway Medical Centre has developed niche areas of medical service, from the field of neurosciences to advanced cancer treatment, and from clinical research to bio-medical technology. Some of the core speciality areas include Cancer, Women and Children, Neuroscience, Heart and Lung, Bone and Joint, and Digestive Health services. Sunway Medical Centre is well recognised for an accolade of achievements. The hospital is an Australian Council on Healthcare Standards (ACHS) accredited, Malaysian Society for Quality in Health (MSQH) accredited private hospital and Frost & Sullivan’s 2022 Malaysia Smart Hospital Company of the Year. Sunway Medical Centre is poised to set new standards of service with an exciting growth to an over 1,000-bed hospital. For more information on Sunway Medical Centre, please visit: sunwaymedical.com