Mark de Vos is a professional specializing in strategy execution, currently serving as the Head of CX & Improvements at Sunweb Group since 2024. Previously, Mark held roles as a Senior Business Consultant at BearingPoint and Manager of Customer Experience at Budget Thuis, after gaining diverse experience in customer experience and business processes at Tele2 Nederland, IFAA Accountants & Belastingadviseurs, and Theodoor Gilissen Bankiers. Mark's educational background includes a Master’s and Bachelor’s Degree in Business Administration from Vrije Universiteit Amsterdam and participation in the Oxford Leadership Academy at Saïd Business School, University of Oxford. With a strong analytical skill set and a commitment to continuous improvement, Mark aims to enhance customer experiences through effective strategy execution.
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