Kati Taipalmaa

Kati Taipalmaa is a seasoned User Experience Designer currently employed at Suomen tulli – Finnish Customs, specializing in creating cohesive service experiences for customers. With a rich background in design, Kati has held various roles, including Service Designer at Stockmann, where expertise in customer feedback analysis and prototype development was leveraged. Kati also owns a blog titled "Dali the adventure cat," aimed at sharing insights and experiences related to adventure cats while enhancing skills in writing and digital marketing. Educational qualifications include a Bachelor's Degree in design from Turku University of Applied Sciences and ongoing pursuit of a Master’s degree in Design and Culture at LAB University of Applied Sciences.