Mirko Lazicic

Mirko Lazicic has a diverse work experience, starting from their most recent position at Superbet as a Customer Service & KYC, Fraud and Payment Agent. In this role, they are responsible for handling user and player queries, managing daily client service and KYC cases, and addressing issues related to bonuses, technical problems, payments, fraud, and KYC.

Previously, Mirko worked as an Assistant Manager at Fond Ghadir Il Gabbana, where they were in charge of the daily operations of a leading restaurant in Malta and addressed customer queries. Before that, they served as a Team Manager at City Express, leading a team of 50 courier drivers and focusing on implementing best practices and staying ahead of the competition.

Mirko also gained experience as a Sales Assistant at Wagen International, where they provided wholesale sales services for car parts in Serbia, prioritizing customer satisfaction and proactively addressing customer needs. Mirko has also worked as a Courier at AKS Express and as a Customer Service Agent at Planetwin365.

Mirko Lazicic attended Masinska skola Pancevo from 2005 to 2009, where they studied to become a Technician for computer constructing. Mirko then went on to attend Belgrade Business School from 2009 to 2014, where they focused on Tax and Customs, but did not obtain a degree.