Thomas Baucom is currently the Lead Customer Success Manager at Superhuman, where they focus on enhancing customer satisfaction. Prior to this role, Thomas held several positions at companies such as Coda and Grammarly, including Senior Customer Success. Thomas also brought significant experience from Apple, where they served as an Operations Manager and held various titles related to strategic and technical account management. Thomas's career reflects a commitment to ensuring client success and operational excellence across diverse tech environments.
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