Dani Arnold currently serves as the Support Enablement Manager at Placer.ai, focusing on enhancing customer experience and empowering the support team. With extensive experience in customer support and quality assurance spanning various companies, Dani has held notable positions including Support Quality Operations Lead at Clubhouse and Customer Support Manager at CommentSold. Previous roles include Member Care Training and Development Manager at Cricut, Director of NA Customer Support at OpenTable, and Head of Customer Support at Highfive. Dani holds a Bachelor of Science in Business Administration and Management from Western Governors University, along with multiple certificates in HR Management and Internet technologies from Utah Valley University and New Horizons. Involvement with Support Driven showcases a commitment to community and professional development within the customer support field.
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