Kallen Bakas is an experienced professional in customer support and success, currently serving as the Director of Customer Support at Airbase since May 2022. Kallen has been an active member of Support Driven, a community dedicated to customer support and success, since December 2016, which has contributed to skill development in leadership and customer success. Prior to Airbase, Kallen held the position of Director of Customer Support and Senior Manager of Support Leadership at Illuminate Education, Inc. from April 2014 to May 2022. Kallen holds a Bachelor’s Degree from the College of the Holy Cross.
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