Nils Rebehn is an experienced professional in customer service, consulting, and training, currently serving as Chief Idea Officer at Hidden Project since March 2025, where efforts focus on the intersection of AI and human interaction. Nils founded Guidoo Services in April 2018, providing specialized professional services for Zendesk. Involvement with Support Driven commenced in October 2016, contributing to a community dedicated to Customer Support and Success. Prior experience includes consulting for Zendesk as a Customer Enablement Consultant and Account Executive from August 2011 to October 2016, along with roles as Territory Account Manager at Infragistics and Account Manager at Zoschke Data GmbH. With a strong background in project management and implementation, Nils has worked with hundreds of clients globally, ranging from enterprises to startups, across various industries.
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