Fernando Cuartas currently serves as the Head of Operations Colombia at SupportNinja, starting in December 2023. Previously, Fernando held the position of Site Head/Sales Manager at TRADE X, focusing on new company registration and operational efficiency. From October 2020 to March 2023, Fernando was the Sr Operations Manager at IGT Solutions, where oversight of staff performance and cost optimization were key achievements. Earlier roles included Operations Manager positions at both IGT Solutions and Accedo Technologies, driving revenue growth and enforcing efficiency in processes. With extensive experience beginning at Concentrix, Fernando has managed teams and supported multiple lines of business, earning recognition for outstanding performance. Fernando holds a degree in Business Communication from Politécnico Grancolombiano, awarded in 2015.
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