Kevin O'Brien

Senior Solutions Architect at SupportLogic

Kevin O'Brien has extensive work experience in the technology industry, spanning over several decades. Kevin currently holds the position of Senior Solutions Architect at SupportLogic, a role they have been in since August 2022. Prior to this, they served as a Technical Account Manager at SupportLogic from January 2021 to August 2022.

Before joining SupportLogic, Kevin worked at HULFT Inc. as a Senior Professional Services Consultant from July 2017 to January 2021. Their responsibilities involved consulting and assisting customers and partners in both pre-sales and post-sales engagements.

From August 2013 to April 2017, Kevin was employed at Cisco as a Professional Services Team Lead. In this role, they played a key role in deploying Cisco Data Virtualization technology in various customer environments. Kevin also conducted health-check engagements and worked closely with different teams to resolve account issues.

Prior to their tenure at Cisco, Kevin worked at Composite Software as a Consultant from December 2003 to July 2013. Before that, they served as a Consulting Architect at Vitria Technology, Inc. from May 1998 to December 2003, where they assisted customers and partners in both post-sales and pre-sales engagements.

In 1997, Kevin briefly worked at YetToday! as a Consultant, contributing to the development of a web-based system for an international sporting organization and assisting with the design of the company's Marketing Campaign Tracker system.

From May 1994 to August 1997, Kevin worked at Axis Consulting International as a Senior Consultant, specializing in relational databases and web technologies. During this time, they collaborated with various software vendors in the Bay Area, providing consulting services to supplement their Professional Services organizations.

Kevin also had short-term roles at Informix Software as a Consultant from November 1996 to July 1997, and at Illustra Information Technologies as a Consultant from April 1995 to July 1996. Both positions were carried out as part of their employment at Axis Consulting International.

Kevin's career began at Hospitals for Sick Children, where they worked as a Programmer Analyst from July 1993 to May 1994. Kevin contributed to a project focused on tracking patient care during hospital stays and providing cost estimates for procedures.

Overall, Kevin O'Brien's work experience demonstrates their expertise in various technology-related roles, including solutions architecture, technical account management, professional services consulting, and team leadership.

Kevin O'Brien earned a BSc (Hons) degree in Computer Studies from the University of South Wales from 1985 to 1989. In addition to their degree, they obtained a certification in Big Data Foundations - Level 2 from IBM in April 2017.

Links

Previous companies

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Timeline

  • Senior Solutions Architect

    August 1, 2022 - present

  • Technical Account Manager

    January 1, 2021