Software Development Team

About

The Software Development Team at SupportLogic is responsible for designing, developing, and maintaining the continuous service experience (SX) management platform. This team leverages modern technologies and practices, including machine learning, to analyze and act on customer feedback in real-time, ensuring enhanced service delivery and fostering strong customer relationships. They collaborate closely with other departments to integrate innovative solutions, optimize platform performance, and ensure robust security and quality assurance across all software products.