Tyler Pinckard has a diverse work experience that includes roles in software engineering, public speaking, site reliability engineering, entrepreneurship, and systems engineering. Tyler is currently a Senior Manager of Software Engineering - DevOps & Security at SupportLogic. In this role, they are responsible for overseeing the development and security operations of the company's software.
Prior to their current position, Tyler worked as a Senior Site Reliability Engineer and DevSecOps at Bill.com, where they focused on systems automation and security operations. Tyler was also involved in cloud-native security automation, application security, security infrastructure automation, and web application firewall development.
Tyler founded CoffeeShift, a company that aimed to bring coffee directly from growers in Colombia to consumers in the US. Tyler handled various aspects of the business, including international logistics, customs compliance, e-commerce, international payments, and consumer marketing.
Before starting CoffeeShift, Tyler worked at Manifold Technology as a Principal Systems Engineer/Architect. In this role, they were responsible for system engineering, integration, technical customer relations, business development, and blockchain evangelism. Tyler was also involved in metric/alerting infrastructure, AWS/Azure/Cassandra/rabbitmq/Jenkins administration, security architecture, and network packet capture.
Tyler's work experience also includes being a Senior Sales Engineer at Zetta.net, where they were responsible for all technical aspects of the company's sales process. Additionally, they served as a Captain in the US Army (California National Guard) and worked as a Systems Engineer at General Dynamics Advanced Information Systems and Assured Space Access Technologies.
Early in their career, Tyler was an Undergraduate Research Associate at Embry-Riddle Aeronautical University, where they worked on implementing and optimizing communication protocols for the DC-8 Airborne Laboratory in collaboration with NASA Dryden Flight Research Center.
Tyler Pinckard's education history includes a Bachelor of Science degree in Computer Engineering from Embry-Riddle Aeronautical University, which they obtained from 2003 to 2007. Tyler also has a Master of Science in Systems Engineering from UCLA, earned from 2010 to 2013.
In addition to their academic qualifications, Tyler has obtained various certifications. Tyler is an Amazon Web Services Solutions Architect Associate, certified by Amazon Web Services (AWS) in December 2019. Tyler also holds an Amazon Web Services Cloud Practitioner certification, obtained in November 2019. Furthermore, Tyler is a Certified Information Systems Security Professional (CISSP), certified by (ISC)², although the specific month and year of this certification are not provided.
April, 2023 - present
Director Technology & Innovation - CTO at Dedagroup
Product Developer at KEBA AG
Chief Information Security Officer at Thrivent
Senior Manager Hardware Engineering at Aruba
SVP, Cloud Engineering & Operations at athenahealth
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