Greg Betz

Greg Betz has a diverse work experience spanning several industries. Greg is currently working as a Customer Operations Manager at SureCritic since May 2022. Previously, they served as a Google Ads Specialist at Mitchell1 from April 2021 to April 2022, where they managed Google Ads for over 200 clients and provided monthly budget advice for successful ROI. From August 2012 to April 2021, Greg was a SCRM Senior Support Agent and the Rapid Continuous Improvement Department Lead at Mitchell1. Greg led a team of 26 and used the DMAIC theory to improve work processes, resulting in a significant increase in completed projects and client retention rate. Before that, from June 2011 to August 2012, they worked as a Collector and Accounts Receivable Administration at Mitchell1, achieving a collections target of $50,000 per month. From July 2010 to June 2011, they served as a Customer Service Representative, handling inbound customer calls and resolving issues. Prior to that, from February 2008 to July 2010, they were an Inside Sales Representative at Mitchell1, exceeding monthly sales quotas by over 100%.

Before joining Mitchell1, Greg worked as a Sales Associate at Harvey Norman from February 2004 to April 2007, specializing in the sale of computer and console games. Greg was recognized as the number one store salesman in 2006. Additionally, they worked as an Assistant Manager at Nick's At The Beach Restaurant from April 2001 to April 2003, managing a large staff and resolving customer disputes.

Greg's earliest work experience was at Rock Bottom Restaurant & Brewery, where they worked as Hospitality Trainer and Office Manager from February 1994 to March 2001. In this role, they traveled to new restaurant openings as a corporate trainer, hired and trained new employees, and ensured efficient daily operations. Greg also balanced accounts daily.

Greg Betz attended Palomar College from 1992 to 1993, where they studied Speech Communication and Rhetoric. Prior to that, they completed their high school education at Oceanside High School from 1987 to 1991, focusing on Speech and Drama.

In addition to their formal education, Greg Betz has obtained two certifications. In March 2021, they became a Google Ads Search Certified professional through Google. Greg also obtained a Lean Six Sigma Green Belt (ICGB) certification from UC San Diego Extension in June 2018.