Thomas Fernino is a seasoned professional with extensive experience in information technology and operations management. Currently serving as the Director of Professional Services at SureLock Technology since June 2024, Fernino has previously held key roles such as Global Information Technology Director at Bakkt, where significant accomplishments included directing teams across multiple locations and successfully establishing corporate headquarters and call centers. With a strong background in customer servicing, IT operations, and infrastructure management, Thomas has also contributed to organizations like Vanderlande, Saia Inc., Diebold Nixdorf, eSecuritel/Brightstar, Simplified I.T. Products LLC., H/P, and GE Capital over a career spanning several decades. Fernino's leadership and strategic planning abilities have underscored successful initiatives in various high-stakes environments.