Joy Sow

Solutions Engineer at Surescripts

Joy Sow's work experience includes various roles at different companies. From 2022 to the present, they have been working as a Solutions Engineer at Surescripts. In this role, they support the Account Executive team by providing education on the Surescripts product portfolio and managing engagement with prospective partners for contract signing.

From 2011 to 2020, Joy worked at Surescripts in multiple roles. Joy started as an Analyst in March 2011 and then transitioned to become a Principal Integration Project Manager in October 2013. In this position, they were responsible for implementing and certifying customers on product lines, consulting on UI design for healthcare software companies, and collaborating with cross-functional teams for the creation and revision of implementation guides. Joy also developed customer-facing online education materials and contributed to the development of processes for documenting certification outcomes. Joy served as a conduit for customer feedback and was a subject matter expert on industry standards.

Earlier in their career, Joy worked as a Marketing and Promotions Manager at DC Premier Co. from August 2007 to November 2010. Joy also held the position of Accounting Clerk at Delwin Realty, LLC from January 2005 to November 2007.

Joy Sow completed their Bachelor of Science in Business Management from the Howard University School of Business, graduating in the year 2003. No specific field of study was mentioned.

Links

Timeline

  • Solutions Engineer

    March, 2022 - present

  • Manager Of Integration Services

    August, 2018

  • Principal Integration Project Manager

    October, 2013

  • Analyst

    March, 2011