Jad Malek

Jad Malek has a diverse work history including roles at Arkansas Federal Credit Union and Wells Fargo.

At Arkansas Federal Credit Union, they currently serve as the SVP/Chief Retail Officer since June 2018.

Previously, at Wells Fargo, Jad held several leadership roles. From October 2016 to April 2018, they were the Regional Banking Area President/VP, responsible for leading a team of 500 members in 50 branches and managing $8.2 billion in deposits, credit, and investments. Jad developed and implemented growth strategies and monitored progress against targets.

From November 2008 to September 2016, Jad served as the Regional Banking District Manager/VP. During this time, they led a team of 170 members in 15 branches, managing over $2.1 billion in deposits, credit, and investments. Jad worked closely with branch managers to enhance their management skills and improve overall performance.

Jad's work experience at Wells Fargo started as a Branch Manager from February 2002 to October 2008. In this role, they recruited, trained, and onboarded team members, ensuring an excellent employee experience. Jad led by example and fostered a culture of customer service excellence, constantly seeking feedback to enhance the customer experience.

Jad's work history demonstrates their expertise in retail banking, leadership, team management, customer service, and strategic planning.

Jad Malek completed their Bachelor's in Business Management at the University of Phoenix, specializing in Business, Management, Marketing, and Related Support Services. Jad pursued further education at Furman University from 2014 to 2016, attending the Graduate School of Retail Bank Management. Jad obtained a degree in Executive Leadership in Retail Banking from Furman University.