Rosa Mamani is an experienced healthcare professional with a background in account management and clinical support. Currently serving as an Account Specialist at SurfMed since January 2020, Rosa focuses on waiver accounts and acts as the PACE Account Lead, facilitating communication between clients and the company to enhance care quality and patient satisfaction. Prior experience includes a role as a Call Center Representative at SurfMed, where responsibilities involved addressing customer issues and processing orders. Rosa's background also encompasses work as a Clinical Pharmacy Coordinator at Physicians Group of South Florida, handling prescription refills and maintaining compliance with regulations, as well as dual roles as a Medical Assistant and Front Office Assistant at Mount Sinai Medical Center. Educational qualifications include a Medical Assistant degree from ATI Career Training Center-Miami and an Associate's degree in Health Services from Broward College.
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