Jessica S.

Product Ops at Surge AI

Jessica S. is an experienced operations professional currently serving as Product Ops at Surge AI since July 2025. Prior to this role, Jessica held the position of Chief of Staff at Ernest from February 2024 to July 2025, overseeing strategic initiatives and expanding the Operations team. From February 2017 to February 2024, Jessica served as Chief Operating Officer at Teamable, where responsibilities included managing operations, personnel, and recruiting for distributed teams, alongside developing growth strategies in collaboration with product and engineering teams. Jessica holds a Bachelor of Science in Health Care Administration from the University of Illinois Urbana-Champaign and a Master of Science in Bilingual, Multilingual, and Multicultural Education from Colorado State University.

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