Renee Callaghan

Renee Callaghan is a customer success management professional with extensive experience at SurveyMonkey, where roles have included Manager II, Customer Success, and Senior Implementation Specialist. Renee has successfully led teams and initiatives that facilitated the transition of over 1200 FluidReview sites to SurveyMonkey Apply by March 2021, surpassing company goals and enhancing customer experience through proactive outreach and strategic partnerships. Prior to SurveyMonkey, Renee held positions in customer service and marketing, including roles at Alterna Savings and Mortimer Marketing Group, where responsibilities encompassed client management, marketing communications, and event planning. Renee holds a Bachelor of Arts in English Literature from the University of Ottawa and a diploma in Public Relations from Algonquin College of Applied Arts and Technology.