SurveyMonkey
Sarah Paterson is a Senior Technical Program Manager at SurveyMonkey, specializing in Research & Insights since February 2016. Previously, Sarah held multiple roles within the company, including Customer Operations Project Manager and Sr. Customer Engagement Representative, where significant contributions included managing the Customer Case Insights portal, improving feedback collection processes, and enhancing client support systems, resulting in a 130% increase in Help Centre traffic. Earlier experience includes a role as a Content Associate at Zomato, where Sarah facilitated the company's launch in new markets and trained new employees. Sarah graduated from Carleton University with a Bachelor of International Business and a Minor in Spanish.
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SurveyMonkey
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SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.