Sarah Paterson

Sarah Paterson is a Senior Technical Program Manager at SurveyMonkey, specializing in Research & Insights since February 2016. Previously, Sarah held multiple roles within the company, including Customer Operations Project Manager and Sr. Customer Engagement Representative, where significant contributions included managing the Customer Case Insights portal, improving feedback collection processes, and enhancing client support systems, resulting in a 130% increase in Help Centre traffic. Earlier experience includes a role as a Content Associate at Zomato, where Sarah facilitated the company's launch in new markets and trained new employees. Sarah graduated from Carleton University with a Bachelor of International Business and a Minor in Spanish.