Thiago Ramos de Oliveira

Thiago Ramos de Oliveira has extensive experience in technical support and engineering, currently serving as a Technical Support Engineer at SUSE since January 2019, where responsibilities include providing support for the SUSE product portfolio and resolving customer issues. Prior to SUSE, Thiago worked as a Dedicated Enterprise Engineer at Red Hat, focusing on customer infrastructure and technical assistance, and as a Technical Support Engineer at EMC, troubleshooting hybrid environments. Earlier roles include a Solution Consultant and an Infrastructure and Information Security Analyst at Prime Informática, along with positions providing support at Hypermarcas S/A, T-Systems, and Sitel, demonstrating a strong foundation in technical support, project consulting, and system administration across various platforms.