Mark Brady is a Senior Research Director at Sutherland Labs, leading the UK research team and collaborating with clients to enhance product and service development. With a strong background in user experience design and research, they previously held roles as Director of Research and Director of UX Design at Sutherland Labs. Mark earned a PhD in Sociology from the University of Essex and an MSc in Human-Centred Computer Systems from the University of Sussex. Their extensive experience includes being a Senior User Researcher at PlayableGames and a Senior Consultant at Serco ExperienceLab, alongside participation in the global UXalliance.
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