Ryan Glenn

Ryan Glenn is a Software Engineer at Sutherland Labs since May 2019, focusing on the development of applications for automating chatbot content updates, training and improving NLP models, and creating internal applications for analyzing and enhancing these models. Prior to this role, Ryan worked at Tata Consultancy Services from August 2018 to May 2019 as a Software Engineer, and at Cisco and the University of California, Santa Cruz from June 2017 to June 2018 as a Machine Learning Engineer, where Ryan designed a classification system for VPN cases and applied Logistic Regression for predictions. Additionally, Ryan served briefly as a Data Analyst at Brightday in January 2018, utilizing SQLite for user engagement metric analysis. Ryan holds a Bachelor's degree in Technology and Information Management with a minor in Computer Science from the University of California, Santa Cruz, completed in 2018.