Aki I. is currently a Senior Subject Matter Expert at Sutherland Global Services in Malaysia, where they have been since 2019. They previously served as a Senior Customer Adviser at Concentrix from 2018 to 2019 and have significant experience in the travel and BPO industries, having held various roles including Director of Land Operator at a Japanese travel agency in Laos and Operations Supervisor at Master Pice Group in Thailand. Aki completed their education at Namba High School, graduating in 1998.
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