Alfarouk Abdulkafy has a diverse professional background in customer service and engineering. Experience includes roles as a Call Center Customer Care Representative at Vodafone, Military Service with the Egyptian Armed Forces, and a Bilingual (German-English) BPO Process Associate at IGT Solutions, supporting German market customers for Agoda. Alfarouk has also worked as an Infrastructure Mechanical Site Engineer at SOLERA, contributing to the Marakez District 5 infrastructure project. Additional experience includes positions as a Senior Customer Care Professional at _VOIS and a Bilingual Associate Account Management at Sutherland. Education comprises a Bachelor of Engineering in Electrical Engineering from Alexandria University and a Bachelor of Engineering in Mechanical Engineering from the German University of Technology in Oman. Alfarouk has participated in programming contests and represented academic institutions in various competitions.
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