Amit Chatterjee is a Director of Customer Experience (Analytics) with extensive experience in the information technology and services industry. They held senior management roles in quality assurance at Sutherland Global Services and inTarvo Technologies Pvt. Limited, demonstrating expertise in Speech and Text Analytics, quality assurance automation, and ISO certifications. Amit is a Lean Six Sigma Black Belt and an ISO 9001 Lead Auditor, skilled in business process improvement and employee engagement. They are also a published author, with two poetry books to their credit, and are currently pursuing a Master of Arts in English Language and Literature at the University of Calcutta. Hobbies include listening to music and writing poetry.
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