Dan James has extensive experience in account management and sales across multiple roles at Sutherland Global Services from November 2013 to January 2022, including positions as Sr. Transition and Transformation Manager and Customer Experience Manager. Prior experience includes serving as a High Level Escalation Manager and SME for BT from November 2005 to December 2008. Dan James holds a Bachelor of Engineering coursework in Electrical, Electronics and Communications Engineering from Northumbria University and a PG Diploma in Information Technology from the UK College of Business & Computing.
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