David Smelser

David Smelser is a seasoned TPMO Project Manager at Sutherland, leveraging over 20 years of experience in contact center technologies and IT project management. They have successfully managed IT projects and led analytics and project management teams, contributing to significant data center migrations and consolidations. David's past roles include Project Manager at Genesys and Empirix, as well as Director of the Project Management Office at Matrix System Integration Lab. They are known for their strong problem-solving skills, ability to foster teamwork, and deep understanding of contact center technology, including Genesys systems.