Hemanth Kumar

Hemanth Kumar is a management professional with over 19 years of experience, specializing in Service Delivery Operations, P&L Management, and Quality Assurance. Previously, Hemanth held positions at various organizations, including Convergys India Services and Bharti Airtel, where responsibilities ranged from customer service to operations management. Currently, Hemanth serves as the Head of Business Operations at Sutherland, overseeing customer service delivery across APAC, Europe, and North America. Hemanth's unique insight into both client and vendor environments enhances their ability to navigate operational challenges effectively.