Ian Generao is a seasoned professional in knowledge management and instructional design, currently serving as a Senior Manager at Sutherland since 2024. With over 12 years of experience, Ian has held various leadership roles, including Manager of Instructional Design Quality and Solutions at Sutherland and Deputy Manager at Concentrix. Ian earned multiple degrees from the University of the Philippines, including a Master of Library and Information Science with a focus on Information Storage and Retrieval Systems. Ian’s expertise lies in transforming knowledge into effective learning experiences through innovative design and project management.
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