Karthika Bharathi is a Genesys IVR Developer with over 7 years of experience in Contact Center technology, specializing in the Genesys Voice Platform. With a proven track record in designing, developing, and maintaining custom IVR applications, Karthika has successfully integrated third-party and custom APIs into inbound Genesys voice applications. Karthika previously held the positions of Senior Developer at Cognizant and Junior Software Engineer at Pointel, and is currently a Senior Software Engineer at Sutherland. Karthika is pursuing a Master of Computer Applications at Sri Ramakrishna Engineering College.
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