Lanie Chua

Lanie Chua is a Senior Business Director at Sutherland Global Services, bringing over 15 years of experience in the industry with a strong focus on both B2B and B2C outbound activities. Lanie has a proven track record in managing inbound accounts across various lines of business for local and international markets while consistently meeting client requirements. Lanie has led teams in sectors including retail, telecommunications, and technical support, demonstrating exceptional leadership skills in mentoring employees and driving performance metrics. Prior to this role, Lanie held key positions at Epixtar and OneWorld Connections Inc., and earned a Bachelor of Science degree in Tourism and Travel Services Management from the University of Santo Tomas.