Liz Escobar

Liz Escobar is a dynamic and results-driven Senior Director at Sutherland, specializing in training, quality assurance, and operational excellence within the BPO industry. With over 19 years of experience, including 12 years focused on quality assurance, Liz has a proven track record in designing large-scale training programs and driving strategic improvements. Previously, they held various leadership positions at Concentrix, where they managed operations across multiple countries and played a key role in enhancing customer experience and performance optimization. Liz is adept at developing leadership talent and aligning initiatives with organizational objectives to achieve exceptional outcomes.