Lori Acker

Lori Acker is an experienced account manager currently with Sutherland since November 2022, specializing in client relationships. Prior to this role, Lori served as a Claims Operations Manager at Quartz Health Solutions from February 2015 to April 2022, overseeing claims operations and distribution services teams. Lori's earlier career included significant leadership at Group Health Cooperative of South Central Wisconsin, where responsibilities included managing member services and call center operations from June 2007 to February 2015, and various roles such as Call Center Supervisor and Enrollment/Billing Specialist. Lori Acker holds an education from the University of Wisconsin-Madison, completed between July 1990 and October 1991.