Mart Jayvi T.

Mart Jayvi T. is an experienced professional in training and performance improvement, with a career spanning from customer service roles to management positions in various companies. At Alorica, Mart served as Supervisor for Training and Performance Improvement, Product Trainer, Manager of Learning Delivery, and Training Supervisor, demonstrating significant achievements such as a 94% training throughput for a large-scale hiring initiative. Prior experiences include roles at Convergys, eTelecare Global Solutions, APAC Customer Service, and Aegis PeopleSupport Philippines, showcasing a strong background in customer service and training capabilities. Currently, Mart is the Training Manager at Sutherland and holds undergraduate degrees in Agricultural Economics from the University of the Philippines Los Baños and International Business from The University of Akron.