Mervyn David is a seasoned professional with extensive experience in operations excellence and service delivery management. They began their career in customer care at GTL Limited and progressively advanced through various roles at Sutherland Global Services, including Senior Manager of Customer Experience. Mervyn has worked with high-profile clients such as Amazon and Dell, demonstrating a strong capability in managing complex BPO operations. Currently, they serve as the Head of Operational Excellence & Governance at 3i Infotech Ltd. Mervyn holds a B.Com from Nagpur University and a PGDM in Service Excellence from Welinkar, where they achieved distinction.
This person is not in the org chart
This person is not in any teams
This person is not in any offices