Oneil Wallace

Oneil Wallace is a seasoned IT professional with extensive experience in technology support and management across various companies. At Sutherland Global Services, Oneil served as a Sr GTI Specialist and Manager of Deskside Support, managing data center operations and technology support across multiple sites in Jamaica. Prior experience includes a role as an IT Support/Network Technician at ACS, where responsibilities included managing Microsoft Active Directory and server installations, as well as providing technical support at CSI Ltd and e-Service. Oneil has also contributed to workforce management at Global Gateway Solutions, focusing on employee data analysis and report creation. Throughout the career, Oneil has demonstrated strong skills in troubleshooting, technical consultancy, and systems management.