Pankaj Vaidya

Pankaj Vaidya is a dynamic professional with over 14 years of experience in Audit Services and Passenger Revenue Accounting. Currently serving as the Business Director at Sutherland Global Services, Pankaj is instrumental in establishing the Revenue Accounting center of excellence for Etihad Airways. Pankaj has a proven track record in managing teams, developing procedures, and enhancing service standards to achieve business excellence. With strong interpersonal, communication, and organizational skills, Pankaj excels in team management and customer relationship management. Prior roles include positions at Zero Octa and Sutherland, culminating in extensive expertise across various operational leadership roles.