Rob Camaing Jr possesses extensive experience in the customer support and quality management sectors, having held various roles since 1999. Initial experience at Sykes included positions as a Technical Support Representative and Technical Support Engineer. Rob subsequently progressed to senior management roles at Arvato Digital Services as a Senior Team Supervisor and at Stream Global Services as a Quality Manager. Currently, Rob serves as a Senior Associate Quality Manager at Sutherland Global Services, overseeing program operations and quality monitoring processes. This role involves managing resources, implementing process improvements, and collaborating with clients to meet specific account needs. Prior positions also encompass business development at ICT Group and account management at GXS, along with a supervisory role at Ambergris Solutions Inc. Rob holds a BS in Electronics and Communications Engineering from Polytechnic University of the Philippines.
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