Roberto Adriano is a Technology Associate at Sutherland since September 2020, providing technical support. Previously, Roberto worked as an IT Service Desk Analyst at GENPACT from March 2014 to January 2020, where responsibilities included first-line technical support, assisting corporate executives, and managing service requests using ServiceNow. Prior experience includes roles as a MIS Assistant at Gakken Philippines INC, where hardware and software support was offered, and as a Jr. Technical Service Engineer at Servimax Technologies Inc., focusing on testing and repairing PC components. Additionally, Roberto had a brief internship at PLDT. Roberto holds a Bachelor of Science degree in Electrical, Electronics and Communications Engineering from Mariano Marcos State University, completed in 2011.
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