Romario Taylor

Romario Taylor is a strategic and results-oriented People Manager and Service Delivery Manager with over 5 years of progressive leadership experience. Known for analytical and resourceful capabilities, they have effectively overseen teams and developed leadership talent in service-oriented environments. Romario's previous roles include positions at Sutherland Global Services, where they utilized motivational techniques to enhance employee performance, and Shutterfly Inc., where they managed call and chat escalations. They hold a Bachelor of Science in Accounting from The University of the West Indies and a Lead 100 Certification in Customer Service Management.