Roy Morris

Roy Morris has a robust background in technical support and operations management, with significant experience spanning over two decades. Morris began a career as a System Administrator at Gemini Fashions, followed by various managerial positions at Dell, including Senior Manager and Area Manager, where responsibilities included leading support teams and managing escalations. Subsequently, Morris held the position of Senior Manager at Citrix, focusing on Global Support Operations, and served as Senior Manager at EMC, overseeing Tiered Storage delivery at the Bangalore Center. Currently, Morris holds the role of Senior Director at Sutherland Global Services, continuing to leverage extensive expertise in managing large teams and ensuring effective service recovery and support delivery.