Saibul Islam is an organized Content Reviewer with experience spanning over five years in the fields of content management and guest relations. At Genpact, from March 2022 to June 2024, Saibul honed skills in leadership, detail-oriented scheduling, and proofreading. Prior experience includes serving as a Guest Relations Executive at Cholan Tours Pvt Ltd, where responsibilities involved warmly welcoming guests at the airport. Currently, as a Content Researcher at Sutherland since June 2024, Saibul excels in creating user-friendly troubleshooting content by simplifying complex information and is proficient in content review and self-service article creation using Oxygen XML and CAM tools. Saibul holds a B.Sc. in Hotel Management and Catering Science from Jamal Mohamed College, earned between 2017 and 2019.
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