Santhosh Rajan

Service Delivery Manager/Operations Manager/Account Manager

Santhosh Rajan is a seasoned professional in the BPO-call center industry, bringing over 20 years of experience across various domains. Currently serving as the Service Delivery Manager at Sutherland, Santhosh has developed expertise in customer service, people management, and client relations. They have held several key positions, including Senior Associate Manager and Assistant Manager-Operations, and have a strong academic background with an MBA focused on Customer Service Support. Santhosh began their career at Magus Customer Dialog and has continually advanced through roles that emphasize operational excellence and team development.

Location

Ernakulam, India

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