Sundeep Joseph

Sundeep Joseph is a seasoned professional with extensive experience in account management and operations within the BPO sector. Currently serving as Sr. Director of Account Management at Sutherland since July 2018, Sundeep has held various leadership roles including Director of Operations and Director of Training, overseeing accounts in Retail, Telecom, and Technology. Prior experience at WNS Global Services involved leading training for General Insurance and managing a substantial workforce across multiple countries and functions. Sundeep's career began in operations and training, with notable roles at Mainstay Teleservices, Khoday Contact Centre, Neologic, and Jetking Infotrain, demonstrating a strong ability to enhance process performance and training effectiveness throughout various organizations. Sundeep holds a BBA in Business Administration from Annamalai University.